Prepaid hourly packs
IT support hours
to suit your needs
Choose 3, 5, 10 or 20 hours for IT support, maintenance, WordPress or IT consulting. The scope and price are confirmed before you commit.
Choose your support pack
Start with the number of hours that fits your needs. Your choice can be adjusted after we review your request.
Starter
3 hours
A one-off issue or a few targeted fixes.
For example: an initial diagnosis, PC setup or a small website correction.
Standard
5 hours
Several requests and light maintenance.
For example: updates, email troubleshooting or Google Workspace assistance.
Pro
10 hours
Regular support for your tools and users.
For recurring maintenance, several workstations or a series of improvements.
Business
20 hours
Broader support or a project with several priorities.
For SMEs, schools, associations and teams with more extensive IT needs.
Packs are prepaid. The rate depends on the service; the total price and terms are confirmed before payment.
Not sure which pack to choose?
Describe your needs and I’ll recommend a suitable number of hours.
What can you use your hours for?
IT consulting
Hardware choices, backups, cloud services, Google Workspace and advice on organising your IT.
Maintenance & support
Windows PCs, repairs, upgrades, printers, email, network access, NAS and everyday user support.
WordPress & websites
Updates, forms, content, menus, security maintenance and improvements to an existing website.
How it works
01
You describe your needs
Tell me what needs attention, your priorities and the equipment or service concerned.
02
We agree on the scope
The work, rate, estimated time and remote or on-site arrangements are confirmed before starting.
03
Your time is tracked
The work is documented and the actual time spent is deducted from your pack.
Indicative hourly rates
| Service | Rate |
|---|---|
| Helpdesk / remote support | CHF 145 / h |
| PC / Windows maintenance | CHF 145 / h |
| WordPress / Google Workspace | CHF 145–160 / h |
| IT consulting / audit | CHF 160 / h |
| On-site support | CHF 165 / h |
The applicable rate, number of hours and scope are confirmed before work starts.